• Eggless Cakes retains the right to refuse any order unconditionally.
• All claims are subject to the jurisdiction of Court at New Delhi, India, only.
• If Eggless cakes is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
• Images shown on the website are only for view and actual delivered flowers/cakes/add ons may vary in design, shape and colour.
• Delivery is limited to Noida only for specific Pin codes as below:
o 201301
o 201303
o 201304
o 201305
o 201306
o 201307
o 201309
• Midnight delivery orders should be placed on or before 8 PM (IST). Orders placed after 5 PM will be delivered next day.
• Our logistics partners will attempt delivery of the items once. In case the delivery is not executed during the attempt, due to wrong address, recipient not available/premises locked, the customer shall still be charged additional delivery charges for next attempts.
• Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
• Delivery may take longer due to:
o Bad weather
o Political disruptions
o Other unforeseen circumstances
• In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.
• Before major occasions, we suggest that you place your order at least five days in advance.
• If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made. We will surely try our best as mentioned below-
o Call the recipient to schedule an appropriate delivery time.
o Leave a note on the recipient’s door asking them to contact the florist to schedule a delivery time.
o Leave the bouquet/arrangement in a covered, secure area of the home (porch, garage, or other entrance)
o Leave the bouquet/arrangement with a neighbour and place a message on the recipient’s door with this information.
• For Midnight deliveries, subject to the other terms of the Shipping Disclaimer, delivery will be made between 11.00 pm to 11.59 pm on the chosen delivery date.
• We cannot commit the exact time for delivery. Subject to the other terms of the Shipping Disclaimer, the order will be delivered +30 or -30 minutes as per selected time.