Terms & Conditions

Terms & Conditions:

When you visit Egglesscake.in or place an order with us, you unconditionally abide to all the Terms & Conditions listed below.

  • All the purchases made on Egglesscakes.in are subject to availability of stock.
  • In case of any pricing issue with the supplier, Eggless cakes holds the right to cancel the orders by informing customers via email or messages. Refund will be made to customer accordingly.
  • The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.
  • In case of orders pricing upto 500 INR, cancellation by the customer is acceptable any time. Refunds will be made accordingly.
  • In case of orders pricing for or above 600 INR, cancellations will be acceptable on if order is not ready that Cake is not prepared.
  • No Refund will be processed in case of order cancellation for orders on or above 600 INR.
  • Delivery charge of 70 INR will be charged per attempt of re-delivery request.
  • Maximum two re-attempts will be made within a day.
  • In case, order is not delivered post two attempts, no refunds will be made. Also additional delivery charges will be added.
  • In case user is not satisfied due to below reasons, with the delivered product pricing above 100 INR, he/she can request a Return for same.
    • Product is not Fresh.
    • Flowers seem to be dull and dead.
    • Cake is smelling or rotten.
  • We accept payments in below forms:
    • Cash On delivery
    • Net Banking
    • Credit card
    • Debit card
    • Paytm
  • We accept Visa, MasterCard, American Express, Maestro.
  • Since flower arrangements are hand-made, there may be a slight variation from the picture shown.
  • Every cake we offer is handcrafted and since each chef has his/her own way of baking and designing a cake, there might be slight variation in the product in terms of design and shape.
  • In an event where a product that you have ordered is out of stock or unavailable, we will contact you to give an option of an alternate product. If we are unable to get in touch with you, we will proceed with sending you the alternate product since we know that you are sending it to your loved one(s) on a special occasion and we would not want anything to dampen the spirit of the occasion.
  • Before accepting any order, we need to have some details and information from your side. Before cancelling any order, we will contact you.
  • Same day orders are processed immediately, and usually cannot be modified/cancelled. However, in case you want to modify/cancel an order, you can reach us on 9999153332 / 9999135444.
  • If the order that is costing above 600 INR has not been prepared or is not out for delivery, we will try to modify/cancel the order for you. If the order has already been prepared/dispatched, it cannot be cancelled/modified and you will be charged for the order.
  • In other cases of order modification/cancellation, please give at least 24 hours’ advance notice.
  • Shortly after you place an order, you will receive an Order Confirmation e-mail which will include all the details of your order, including the order number which will be required in the event you need to contact Eggless cake admin support.
  • In case you have not received an Order Confirmation e-mail, please call on 9999153332 / 9999135444 or write to us at info@egglesscake.in
  • You will also receive a Delivery Confirmation e-mail when your order has been delivered.
  • If you have placed two or more identical orders by mistake, please let us know about it. We will give a full refund for the duplicate order, provided that the order has not been prepared or delivered.
  • Order delivery is totally subjected to the payment credited Eggless Cake’s account. Unless payment is received by us, the order will not be processed.
  • If, at any time, you experience problems with an order or are not happy with our service, you can call us on 9999153332 / 9999135444 or write to us at info@egglesscake.in
  • Your feedback and suggestions are important to us.
  • Online refund is credited directly through the mode from which the customer has paid the money within 24 working hours. Once processed by Eggless cakes, refund takes 7 to 10 business days to reflect in your account.
  • If any product received by you is damaged/defective, you can let us know the same. You can call us at 9999153332 / 9999135444 or send us an e-mail with the photographs of the same at info@egglesscake.in, within 48 hours of receiving the product. We will either deliver to you the new product or refund the amount to you. Subject to the Terms and Conditions, once refund is initiated by Eggless Cake, it takes 7-10 business days for the refund amount to reflect in your account.